.png "Dean W. Cass, Inc.")
THANK YOU!
We would appreciate the opportunity to serve you, should you decide to change your insurance carrier or current representative for your "Employee Benefits Program". We have been serving the Chicagoland area for many years. Let us say that our philosophy is “old school” and the CLIENT IS ALWAYS RIGHT. Therefore, we will make sure your needs are met. One key to the fulfillment of our client’s needs, is for us to be the mediator between the insurance company and you. Our office prides itself on assisting you by doing all the leg work, so to speak. The one thing the employer/employee will be asked to do is call us.
Below is an outline of some of the services we provide at no extra cost to the employer (we do not act as a Plan Administrator or Fiduciary).
Services to Employer
Group Meetings -
Outlining the benefit programs in a very comprehensive fashion to the employees.
New Employees -
Completing applications with new employees.
Applications -
Submitting applications to the insurance carrier, follow-up to make certain coverage is in force, and inform the employee.
Status Change -
Completing employee status changes due to marriage, address change, new baby, etc.
Terminated Employee -
Outlining COBRA and/or State Continuation requirements.
Privacy Issues -
Understanding HIPAA requirements.
Cafeteria Plans -
Setting Flexible Spending Accounts and Section 125 Plans.
Premiums -
Assisting with any discrepancies.
Contract Changes -
Completing any changes.
Renewal -
Making changes and providing necessary information.
Compliance -
Regulations.
Misc. Administration -
Any questions or concerns where we may be of assistance.
Services to Employee
New Employees -
Completing applications, explaining benefits, premiums, etc. Our intent is to simplify, so employees only requirement is a signature
Questions -
Direct to our office, any questions regarding types of coverage, explanation of benefits, premium inquiries, claims within guidelines.
Claims -
Assisting with claim inquiry questions:
Charges -----------------------------------------------------------------
Providers ---------------------------------------------------------------
Deductible -------------------------------------------------------------
Co-Pay -------------------------------------------------------------------
Out-of-Pocket --------------------------------------------------------
Reasonable and Customary Charge ----------------------
Out-of-Network ------------------------------------------------------
Call Us
Call Us
Call Us
Call Us
Call Us
Call Us
Call Us
Although many employers are satisfied with their insurance carrier, this may not be the case for the representative. In many instances, the employer retains the right to change representatives. A simple letter to the carrier requesting to change the Broker of Record is usually required for the change.
Lastly, we have an outstanding reputation for turnaround time. We make every attempt to respond to inquiries or any given situation on the same day received. ** Number One Priority – Customer Service and Satisfaction
Again, thank you for your time and consideration!
Again, thank you for your time and consideration!
This message or presentation provides only highlights of information. For any errors or omissions within this information, always refer to the master contracts for complete details. Out of network benefits could be subject to reasonable and customary charges. We do not take on the responsibility of the Plan Administrator or Fiduciary. Employer must contact us or inform us of Employee changes in a timely manner, to meet Federal and State Guidelines. Medical questionnaires need to be completed by the Employer and Employees. Based on the information provided, Group may not qualify. All insurance companies providing coverage for individual or group programs have the authorization to adjust premiums based on changes due to age, sex, additional employees and health information. We abide by HIPAA Privacy Rules. We are not qualified to give legal and/or accounting advice. Dean W. Cass, Inc. will not take any responsiblity for any incorrect information provided. PLEASE REMEMBER WITH INSURANCE/FINANCIAL PROGRAMS, NO COMPANY CAN GUARANTEE PAYMENT AND/OR INTEREST OF EVERY SINGLE CONDITION. THERE MAY BE LIMITATIONS.